Triple 24 Buyer Protection Program
Essex Homes has taken the philosophy of “quality” to heart and provides all of its customers with an exclusive Triple 24 Buyer Protection Program. Simply put, it offers:
- A 24-Hour Service Hotline
- Response Within 24-Hours
- Peace of Mind 24-Hours-A-Day
“Service was very prompt. You have an organized staff!”
– Dr.& Mrs. Modica
“Jack and I would like to express our satisfaction with the workers who performed our 10-month accommodation. Our praises to all who were involved. They did a fabulous job!”
– Jack & Terry Hallnan
Our in-house design staff enables us to modify our more than 50 home plan designs to suit your needs and lifestyle. We can also design a custom home just for you!
“Moving to a new area can be stressful. Working with Essex to customize a design to fit our family’s needs was a critical aspect of our buying decision. We couldn’t be happier with our new Essex home! Their follow-up and attention to detail gave us the peace of mind that comes with knowing we made the right choice for our family. Buying a home is a big investment – knowing it has been made wisely is priceless!”
– Brady & Michele Davies
Home Buyer’s Guide
We provide a comprehensive overview of all the elements of our home building process. Our Home Buyer’s Guide references topics from legal and financial issues to area demographics and provides useful selection forms, specifications, references and more! Our customers have found this to be a treasure-trove of information that is very valuable throughout the building process and the course of their home ownership.
“The Home Buyer’s Guide was a very organized, informative and helpful book. This guide took me step-by-step through Essex Homes’ building process. Everything you need to know is at your fingertips, I had no questions about anything after I read it.”
– Dan & Rose Shanahan
“Providing such a guide is a very good concept. It clearly states what will happen and when.”
– Mr. & Mrs. Clark
“It is an excellent guide through the entire home building process!”
– Jim & Elaine Dentico
Customer Selection Center
Our professional selection coordinators will assist you with your new home choices in one of our convenient, one-stop selection centers. This certainly makes the selection process “user friendly.” You can choose most components for your new home within the comfort of one of our centers, where you can see and choose from various samples of flooring, cabinets, countertops and more.
“The most enjoyable part of building with Essex was having the opportunity to browse through your selection center before I had to make any decisions on my selections for decorating my home. Everything was there in one room and the “standards” were in abundance. There were so many nice things to choose from that I had a hard time making up my mind! Your decorator helped to confirm each one of my selections. It is always great to have a second opinion when you are making important choices.”
– Rose Shanahan
“The selection center and selection coordinator made the selection process extremely easy and did a superior job assisting us in selecting both interior and exterior items. This is the best feature of Essex Homes and it saved us a lot of time running around.”
– Gary & Ann Marie Klosko
“This proved to be a valuable and considerable time saver. We probably ‘underestimated’ the value of this prior to consummation of the sale!”
– Steve & Sharon Lotterer
A-Z Closing Kit
An A-Z collection of manuals and warranties for all components of your new home is supplied at closing. This invaluable and organized source of information will assist you in the months and years after closing.
“A very well organized kit for the home buyer!”
– Daryl & Heidi Helfman
“I love it! It helps to keep me organized.”
– Diane Giangreco
Financing Your Custom Home
We can assist you by referring you to one of our preferred lenders. Pre-qualification is highly recommended and will be done quickly and professionally. In most cases, no “draw” or “construction loan” is necessary; you’ll realize significant savings by securing a conventional mortgage.
Take advantage of our “Mortgage Calculator” under the “The Essex Difference” tab on our website to assist you in doing some calculations before your meeting with your bank. Also, be sure and ask your Essex Sales Representative about our “Two-Step Close” program!